Kebotix Survey | The SHD Group

2022 Kebotix Customer Survey
Interview Questions

The SHD Group is a technology consulting firm that specializes in exciting, AI-related businesses. We have been retained by Kebotix to help gather feedback and opinions from key current and potential customers, in order to help Kebotix improve its service and product offering.

Your feedback is confidential and can be anonymized, should you wish.

1. Interviewee information

Email *

Name *

First

Last

Title *

Company Name *

Location *

What is your association with Kebotix? *

Current Customer: Actively engaging with Kebotix
Previous Customer: Previously engaged with Kebotix
Prospective Customer: Interested in potential engagement with Kebotix

2. Overall Market Perspective: Using “Digital Innovation” (e.g. AI) in future materials development

How significant of an impact do you think Digital Innovation will have on materials science? *

Minimal: Materials are invented in the physical world. The effect of AI on our industry will not be significant.
Moderate: AI will be an important good tool in our arsenal, but not truly game-changing
Significant: AI will enable much lower cost, faster and broader exploration of new materials – which will transform our industry

To what extent do you think the materials science at your company is ready for Digital Innovation? *

Crawl: Significant change for us to adopt
Walk: We are taking steps and planning for more
Run: Full speed ahead

What do you see as the #1 benefit that Digital Innovation can bring to your company in the future? *

Speed: Faster discovery of new materials
Cost: Lower cost for development and testing of new materials
Innovation: Discovery of materials superior to those found with more traditional approaches

3. Your Experience with Kebotix

Overall, how was your experience working with Kebotix? *

Excellent: The Kebotix team exceeded my expectations. Thanks!
Some Improvements needed: Great technology but needs improvements for our broader use
Missed the mark: we tried but were unable to see significant benefits
N/A: We have not yet begun an engagement with Kebotix

Did you have metrics to measure your success with Kebotix? Were they: *

Met
Missed
Exceeded
N/A: We have not yet begun an engagement with Kebotix

How do you rate the potential impact of Kebotix to your work / company (1-10 with 10 being the highest)?

Other Potential Impact: (Please describe)

4. Kebotix Positioning

Do you see Kebotix as a: *

Software Product / Tools company
Services provider
Materials creation company
Something else?

Which of the following best describes the ideal role for Kebotix in your company? *

Providing Software tools for our materials exploration
A co-development partner for creating new materials
A contracted developer for the creation of specialized new materials
Something else?

5. Kebotix Company Positioning

Which description about Kebotix resonates the most with you? *

A Materials Innovation Company
Ushering in a new age of innovation for our customers
Transforming the chemical industry to fast-paced innovation
Reducing unsuccessful directions and risk missing milestones
Data-driven informed decision-making to hit your goals faster
None of these seem right to me

6. Expanding the Relationship & Future Partnering

Kebotix is seeking long-term relationships, helping our customers succeed. They have several mechanisms by which to engage on a long-term basis:

AI-driven software tools for chemistry
Co-development of new materials
Licensing of materials IP

Which of these (or combination thereof) do you think best align with how Kebotix could help to better serve your business needs?

1. Addressing entering new markets *

AI-driven software tools for chemistry
Co-development of new materials
Licensing of materials IP

2. Increase operational efficiency *

AI-driven software tools for chemistry
Co-development of new materials
Licensing of materials IP

3. More informed R&D project portfolio/selection *

AI-driven software tools for chemistry
Co-development of new materials
Licensing of materials IP

Kebotix enables customers to leverage our technology directly, providing software products that bring AI to the labs, producing more predictable, more successful, and faster R&D results. With this in mind:

What do you see as the top challenges for your company of scaling the use of digital tools like those from Kebotix? *

Potential lack of data volume
Potential lack of data structure
Potential conflict with internal data science teams/solutions
General change management barriers/difficulties with new technologies
Other

What are the key criteria you consider when evaluating whether to invest in these computational chemistry tools? *

Differentiation from other internal/external AI tools
Demonstrated value from initial pilot (POC) project
Scalability (e.g., ability to connect to data sources such as ELN, SQL database)
User Interface and ease of use of the software product
Other

How would you expect your team to use these tools? *

Fully autonomously?
In conjunction with internal data science?
In conjunction with Kebotix data science?

Please make my responses anonymous

Please make my responses anonymous

Discussion topics during our call:

Market Perspective

What do you see as the greatest barriers for your company’s adoption of digital innovation?
What are your expectations related to using AI/Data Science in your role? For your company?
What do you see as the greatest impact of digital innovation in the materials science arena?
- For you individually? (e.g., organizational improvement, growth for your team)
- For your company? (Can you quantify the potential impact)
- For the industry in general?
- How do you plan to realize those benefits, based on your company’s structure and culture?

Your Experience with Kebotix

What has been the impact of working with Kebotix?
In what ways did Kebotix exceed or miss your expectations?
Would you be willing to provide a testimonial?
- Would your company be agreeable to a “Case Study” around your use of Kebotix?

Kebotix Positioning

How would you describe Kebotix products or services to your CEO?
How would you describe Kebotix as a company to your CEO?

Relationship Expansion

What are your expectations when using these new types of Kebotix methods and tools for materials development?

Conclusion

What would you like to see Kebotix do better?
Based on your experience and your knowledge of Kebotix, how can Kebotix best serve you moving forward?
Any other feedback or comments you’d like to share with Kebotix?

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2022 Kebotix Customer Survey Interview Questions